Shipping policy

We prepare orders with care and typically process them within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping times are estimates only and may vary depending on your location, carrier delays, customs processing, or other factors outside our control.

Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays or failed delivery caused by incorrect or incomplete address information.

For international orders, customers are responsible for any customs duties, taxes, or import fees charged by the destination country.

If a package is marked as delivered but cannot be located, or if an order appears to be lost in transit, please contact us at organum.coffee@gmail.com so we can investigate.

If you have any questions about shipping, contact us at organum.coffee@gmail.com.